OL98: Overlapped Characters When Printing Contacts

SYMPTOMS

When you print your Microsoft Outlook 98 Contacts using a Hewlett-Packard (HP) DeskJet 850 or 870 printer with version 9.2 driver, you may experience any of the following symptoms:

• The printed characters may overlap.
• Your printer may stop printing and display the message, "Can not communicate with LPT1."
• You may receive the message, "Data required by the printer driver cannot be found or has been corrupted. Restart Windows and try printing again."

Following any messages printing may resume; however, the characters print on top of each other.

NOTE: Although unconfirmed by Microsoft, some customers have reported these symptoms with the following HP DeskJet models:

   820CSE          855C            Office Jet 600 series
   550C            694c            1150C (OfficeJet Pro)
   520             692c            OfficeJet 570