Knowledge Base

Err Msg: Encarta Was Not Able to Integrate Any New Updates

Article ID: 179622

Article Last Modified on 1/22/2007


APPLIES TO


This article was previously published under Q179622

SYMPTOMS

When you double-click an Encarta Monthly Update file, you may receive the following error message:
Encarta was not able to integrate any new updates.

CAUSE

This behavior can occur if you download the Monthly Update file, and then save the update file to any folder other than the default folder for update files.

RESOLUTION

To resolve this behavior, move the Monthly Update file to the default folder for update files.

The location of the default folder for update files in Encarta 98 is:

Program Files\Microsoft Reference\Encarta Encyclopedia\Update98

The location of the default folder for update files in Encarta 99 is:

Program Files\Microsoft Reference\Encarta Encyclopedia\Update99

To integrate the Monthly Update file contents into Encarta, double-click the update file after you move it to the appropriate default folder.

MORE INFORMATION

For information about how to move a file in Windows, see the "Moving a File or Folder" Help topic in Microsoft Windows 95 or the "Moving Files, Folders" Help topic in Microsoft Windows 98.

To view this topic, click Start, click Help, click the Index tab, type moving, click the "Files or Folders" or "Moving Files, Folders" Help topic, and then click Display.

Additional query words: multi multi-media media mm merge add incorporate

Keywords: kberrmsg kbinfo kbfaq KB179622