Knowledge Base

SMS: Remote Control Fails to Bring Up the Quick Viewer Window

Article ID: 179560

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q179560

SUMMARY

When attempting to start a Remote Control session with a Windows NT Server from the Systems Management Server Administrator program, you may see the Current Status change from "Viewing" to "Done" without ever bringing up the Quick Windows Viewer.

MORE INFORMATION

To work around this problem, stop and restart the Systems Management Server Remote Control Agent Service on the Windows NT Server client computer.

Additional query words: prodsms

Keywords: kbprb kbsmsadmin KB179560


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