KB179417 - WD97: Format Font Option in Find and Replace Does Not Work

Article ID: 179417

Article Last Modified on 1/22/2007

Microsoft Word 97 Standard Edition

This article was previously published under Q179417

SYMPTOMS

When you perform a find or replace operation (on the Edit menu) and you try to select Font in the Format drop-down list, nothing happens or Word stops responding.

NOTE: You may need to click More to see the Format drop-down list.

CAUSE

This problem may occur if you have TextBridge Pro 98 software installed.

WORKAROUND

To work around this problem, uninstall the TextBridge Pro 98 software.

For additional information about how to do this, please contact Xerox Corporation.

For information about how to contact Xerox Corporation, query in the Knowledge Base for one of the following articles:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION

TextBridge Pro 98 is manufactured by Xerox Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For additional information about TextBridge Pro 98 software, please see the following article in the Microsoft Knowledge Base:

164686 WD97: Instant Access OCR, Word Proofreader Commands Unavailable

Additional query words: optical character recognition unavailable hang hung crash crashed locks locked frozen freezes crashing quit quits stopped crashes auto lockup freeze break won't respond waiting near memory stops responding hangs lock up fail

Keywords: kb3rdparty kbprb KB179417