WD97: CC: Address Gone After Using Address Book in Letter Wizard
Article ID: 179340
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q179340
SYMPTOMS
When you use the Letter Wizard (on the Tools menu, click Letter Wizard),
the first address you added to the address book will be missing after you
close the Address Book dialog box, if you performed these steps:
- On the Other Elements tab click Address Book, add an address for a
CC: (Carbon Copy) recipient and then click OK to return to the Other
Elements tab.
-and-
- Click Address Book again to add an address for another CC: recipient.
WORKAROUND
To work around this problem when you use the Address Book, add all
addresses for the CC: recipients at one time.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
Additional query words: OFF98
Keywords: kbbug kbpending KB179340