Knowledge Base

Cannot View Web Pages in Internet Explorer When Working Offline

Article ID: 179322

Article Last Modified on 1/22/2007

APPLIES TO

This article was previously published under Q179322

SYMPTOMS

When you restart Internet Explorer and work offline, you may not be able to view Web pages you viewed previously.

CAUSE

This behavior can occur if you configure Internet Explorer to delete Web pages saved in the Temporary Internet Files folder when you quit Internet Explorer.

RESOLUTION

To resolve this behavior, you can change the security setting. To do so, follow these steps:

  1. In Internet Explorer 4, click Internet Options on the View menu.

    In Internet Explorer 5, click Internet Options on the View menu.
  2. In Internet Explorer 4, click the Advanced tab, and then click the Delete saved pages when browser closed check box to clear it.

    In Internet Explorer 5, click the Advanced tab, and then click the Empty Temporary Internet Files folder when browser is closed check box to clear it.
  3. Click OK.

Additional query words: erase remove unavailable cache 4.00

Keywords: kbenv KB179322


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