OL97: Subject and Body of Received E-mail is Empty
Article ID: 179268
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q179268
SYMPTOMS
When receiving messages, you may not receive the body text of your mail
messages. You may still be able to open and read older mail in your
Inbox.
CAUSE
This is caused by a damaged Delrina Internet Mail service in the user
profile.
RESOLUTION
Remove the Delrina Internet Mail service and install the Internet mail
service provided in the Mail and Fax Control Panel.
REFERENCES
For more information on Internet Mail configuration, please see the
following article(s) in the Microsoft Knowledge Base:
165228 Configuring the Internet Mail Information Service
161973 Troubleshooting Outlook Configuration Problems
170385 Contents of the imepread.txt Readme File
Delrina Internet Mail is manufactured by Delrina Inc., a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
Additional query words: Services E-Mail Blank Empty missing
Keywords: kb3rdparty kbprb KB179268