FP1: File Not Found, Unexpected Error Starting Extension Manager

Q179193

The information in this article applies to:

SYMPTOMS

When you use the Extensions Manager control panel to troubleshoot problems with FrontPage, you may receive either of the following messages:

The application "FrontPage Explorer" can not be opened because an unexpected error occurred.
-or-
The application "FrontPage Explorer" could not be opened because ">>OTUtilityLib<<" could not be found.


CAUSE

These messages occur if either of the following is true:


RESOLUTION

To use the Extensions Manager to troubleshoot problems with FrontPage, use either of the following methods.

Method 1: Turn on the Shared Library Manager PPC Extension

  1. On the Apple menu, point to Control Panels, and then click Extension Manager.


  2. Select the Shared Library Manager PPC option, and then close the Extension Manager.


  3. Restart your computer.


Method 2: Install the Shared Library Manager PPC Extension

You can install the Shared Library Manager PPC extension by running the Macintosh System Software Setup program. After the Setup program starts, click Install, click the Custom option, and then click Shared Library Manager PPC option in the Extensions section.

Additional query words: fpexplorer front page

Keywords : kberrmsg kbdta
Issue type : kbprb
Technology :


Last Reviewed: February 26, 2001
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