Err Msg: Error 5 Copying %systemroot%\SmallBiz\Clients\...
Article ID: 179155
Article Last Modified on 11/10/2003
APPLIES TO
- Microsoft BackOffice Small Business Server 4.0
This article was previously published under Q179155
SYMPTOMS
When you run the Computer Setup Wizard and files are being copied, you may
receive the following error message:
Error 5 copying
%systemroot%\SmallBiz\Clients\Response\%machinename%\sbs.prf to
%systemroot%\Users Shared Folders\%Username%\sbs.prf
CAUSE
This error can occur for either of the following reasons:
- The current installation of Small Business Server was installed over a
beta version. When you check the permissions for the folders listed
above, Account Unknown is listed three times.
- Setup was halted before it completed copying files from Disk 2 (the
clients CD-ROM). This results in an incomplete folder structure, and
keeps the Computer Setup Wizard from completing.
RESOLUTION
To resolve this issue, use the appropriate method:
Installed Over a Beta Installation
If the current installation of Small Business Server was installed over a
beta version, use the following steps:
- Check the permissions for the folders listed earlier in this article,
and then remove "Account Unknown" from the permissions list.
- Add Administrators, System, and the User Account with Full Control in
the %username% folder.
- Add only Administrators and System - Full Control for the Response
folder.
Setup Halted Before Files Were Copied
If Setup was halted before it completed copying files from Disk 2, use the
following steps:
- Run Samsetup.exe again, and then copy the client files to the server.
- Complete the Computer Setup Wizard by following the instructions on the
screen.
Additional query words: sbs smallbiz SAM beta
Keywords: kberrmsg kbsetup kbprb KB179155