Knowledge Base

Err Msg: DLL Initialization Failure: Initialization of the Dynamic Link Library User32.dll Failed

Article ID: 179071

Article Last Modified on 2/27/2007

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional Edition
Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Server 4.0 Enterprise Edition

This article was previously published under Q179071

SYMPTOMS

During your Windows NT session, the following error message may be displayed:

<ServiceName> - DLL initialization failure Initialization of the
dynamic link library c:\windows\system32\user32.dll failed. The process
is terminating abnormally.

CAUSE

This behavior can occur if Computer Associates ARCserve version 6.5 is installed on the computer.

RESOLUTION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

A software patch from Computer Associates is available that addresses this issue. You can download the patch from the following Computer Associates Web site:

http://support.ca.com/Download/patches/asnt/QO05190.html

MORE INFORMATION

For additional information about this error, click the article number below to view the article in the Microsoft Knowledge Base:

142676 Overcoming User32.dll Initialization Failure Errors

For additional information about this issue, contact Computer Associates Technical Support.

Additional query words: 4.00 init

Keywords: kb3rdparty kberrmsg kbprb KB179071