Knowledge Base

Chat Message in NetMeeting Is Sent By "Unknown" Participant

Article ID: 179051

Article Last Modified on 11/26/2003

APPLIES TO

This article was previously published under Q179051

SYMPTOMS

When you use the Chat tool included with NetMeeting while you are participating in a NetMeeting conference, you may receive a message from "Unknown." This appears in the Chat window where the name of the participant who sent the message normally appears.

CAUSE

This problem can occur if a participant who is using NetMeeting 2.0 or 2.1 for Windows NT 4.0 uses Windows NT Task Manager to quit the Chat process (Cb32.exe), restarts Chat, and then sends a message.

RESOLUTION

To resolve this problem, reset the Chat conference roster. To do so, everyone participating in the Chat conference needs to quit and then restart Chat.

STATUS

Microsoft has confirmed this to be a problem in NetMeeting 2.0 and 2.1 for Windows NT 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 2.00 2.10

Keywords: kbenv KB179051


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