Knowledge Base

Cannot Use Virtual Mail Control as Default E-mail Program

Article ID: 178790

Article Last Modified on 1/22/2007

APPLIES TO

This article was previously published under Q178790

SYMPTOMS

When you try to configure Internet Explorer to use the TransSoft Virtual Mail Control program as your preferred (default) e-mail program, you may be unable to do so.

CAUSE

When you install the TransSoft Virtual Mail Control program, it does not register itself properly. This prevents you from being able to select the Virtual Mail Control program as your default e-mail client in Internet Explorer.

RESOLUTION

To resolve this issue, contact TransSoft to inquire about a possible fix or workaround.

MORE INFORMATION

This issue is known to occur with TransSoft Virtual Mail Control program versions earlier than 3.50R.

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 4.00

Keywords: kbenv kb3rdparty KB178790


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