KB178761 - XWEB: Attachments Produce JavaScript Errors in Browser

Article ID: 178761

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.5 Standard Edition
Microsoft Outlook Web Access 5.5

This article was previously published under Q178761

SYMPTOMS

When you attempt to open a Microsoft Excel or Microsoft Word attachment in a public folder or in an e-mail message from the Outlook Web Access client using Internet Explorer (3.02 or 4.x), Internet Explorer starts Excel or Word within the browser. Internet Explorer also inserts the following text in the first cell or line of the document:

   <script
   language="JavaScript">top.location='/exchange/logon.asp'</script>

WORKAROUND

For Internet Explorer 3.02 build 1300, the fix is to install Rfc1867.exe by installing the Internet Explorer 3.02 File Upload Add-On from Microsoft's Web site at http://www.microsoft.com/windows/ie/downloads/default.mspx/.

Internet Explorer version 4.0 does not show this problem. For Internet Explorer version 4.01, you must be running build 4.72.3110.8.or later, which is Internet Explorer 4.01 SP1. This is publicly available from http://www.microsoft.com/ie.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: javascript owa word attachment error logon IE 4.01 exclnfaqold

Keywords: kbbug kbfix kbusage KB178761