Knowledge Base

XCON: CCMC Stops Randomly with Out of Disk Space Error

Article ID: 178758

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.0 Standard Edition

This article was previously published under Q178758

SYMPTOMS

The Microsoft Exchange Server Connector for Lotus cc:Mail logs the the following event in the Windows NT Event Viewer:

   Event 98:
   Insufficient Disk Space

However, there is more than 4 GB of free space available on the server. Restarting the Connector for cc:Mail does not resolve the problem. Deleting the contents of the Exchsrvr\Ccmcdata\Export directory sometimes allows the Connector for cc:Mail to restart.

CAUSE

Under some circumstances, the algorithm in the connector incorrectly calculates disk free space on systems with less than 4 GB free.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.

This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: disk space

Keywords: kbbug kbfix kbqfe KB178758