Knowledge Base

XADM: Store Logs Error 1203 When You Delete a Mailbox

Article ID: 178757

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.0 Standard Edition

This article was previously published under Q178757

SYMPTOMS

When you delete a mailbox that was created but never used, the Microsoft Exchange Server Information Store (IS) service logs the following error to the event log:

   Event ID: 1203
   Source:    ExchangeIS Private
   Type: Error
   Category: General

   Failed to delete the mailbox of
    /o=Microsoft/ou=DOMAIN/cn=Recipients/cn=MyMailBox  with    error
    0x8004010f.

NOTE: Error 0x8004010f is Mapi Error MAPI_E_NOT_FOUND

CAUSE

Because a user never logged on to the mailbox and never received mail, the database entries for the user were never created. When Exchange Server attempts to delete the mailbox, the system attempts to locate the database entries, but no records are found and the MAPI_E_NOT_FOUND error is reported. This error was not logged previously.

WORKAROUND

When the symptoms occur as described above, the error can safely be ignored.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.

This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbqfe KB178757