Knowledge Base

PRJ98: Updating Project Stops Responding in Workgroup Message

Article ID: 178686

Article Last Modified on 1/22/2007


APPLIES TO


This article was previously published under Q178686

SYMPTOMS

In Microsoft Project 98, when you update a project from a workgroup message, Microsoft Project may appear to stop responding (hang).

CAUSE

This problem occurs when the project that is being updated is saved to a database that requires a password. If the project is not open when the Update Project button is clicked, Microsoft Project will open the project from the database. This will result in a password dialog box for the database. Microsoft Project appears to stop responding when this password dialog box is covered by the workgroup message dialog box.

WORKAROUND

To work around this behavior, do either of the following:

  • Press ALT+TAB on your keyboard to show the password dialog box.

    -or-

  • Open the project before clicking the Update Project button. You will be prompted for the password when you open the project. Then, when you update the project from the workgroup message, you will not be prompted again for a password.

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

Keywords: kbbug kbpending KB178686