Knowledge Base

SMS: Error - 3201 While Running the Macintosh Inventory Agent

Article ID: 178661

Article Last Modified on 9/23/2005

Microsoft Systems Management Server 1.2 Service Pack 3

This article was previously published under Q178661

SYMPTOMS

The following error may occur while running the Macintosh Inventory Agent (InvMac):

CAUSE

TCP/IP is not loaded.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

WORKAROUND

To work around this problem, do any one of the following:

Ensure that TCP/IP is active and the Load Only When Needed option is disabled. To do this, perform the following steps:
1. On the Apple menu, point to Control Panels and click TCP/IP.
2. Click the Options button in the bottom right corner of the TCP/IP window and verify that Make TCP/IP is set to Active and the Load Only When Needed option is not enabled.
3. Click OK. On the File menu, click Exit to close the TCP/IP window.
4. Save the changes and restart the Macintosh.
Obtain the hotfix mentioned in the STATUS section of this article. This fix should have the following timestamp:
```
      12/5/97  2:03pm      162,975 Invmac.mac
					
```
Apply Systems Management Server 1.2 Service Pack 4.

MORE INFORMATION

If you choose to work around this problem by obtaining the hotfix, be aware that the Invmac.mac file is compressed, so you must use Hdecomp.exe (found in the Support directory of the Systems Management Server 1.2 CD) to expand it. Expand the file to a user authentication module (UAM) volume, and place it in the Site.srv\Maincfg.box\Client.src\Mac.bin directory of each site server. Macintosh clients must run the Systems Management Server Installer script to get the updated Invmac.mac file. Note that Hdecomp.exe requires Smsunzip.dll to work properly.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: smsinv prodsms

Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix kbinventory KB178661