Knowledge Base

PUB98: Gray Text Prints as Black to LaserJet 4 with Windows

Article ID: 178579

Article Last Modified on 8/6/1999


APPLIES TO


This article was previously published under Q178579

SYMPTOMS

If you print a publication that contains gray or colored text to a Hewlett- Packard (HP) LaserJet 4-series printer, the text will print as black.

CAUSE

The Windows 95 printer driver for the HP LaserJet 4 does not support printing gray text. All text prints as either black or white. This problem is not limited to Publisher; any program that supports colored text will have this problem.

RESOLUTION

This problem does not occur with the LaserJet 4 PostScript driver. If your LaserJet can accept PostScript, you can use the LaserJet 4 PostScript driver. Some models of LaserJet 4 (such as the 4SI) support PostScript directly. Other models (such as the LaserJet 4) require an add-on product to support PostScript.

If you cannot use the LaserJet 4 PostScript driver, you can create the gray or colored text as WordArt objects. WordArt objects are pictures and will print in shades of gray to the LaserJet 4.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: pub98 w_mspub mspub shaded HP dithered powerpoint LJ4 grey gray text when attempt print shades

Keywords: kbprb KB178579