Knowledge Base

Seagate Tape Will Not Autoeject After NTBackup Finishes

Article ID: 178556

Article Last Modified on 10/31/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition

This article was previously published under Q178556

SYMPTOMS

After you install Service Pack 3 on a system running Windows NT 4.0 and having a Seagate TR4 tape drive (model CTT8000-A), the tape does not Autoeject after finishing the backup. This function works fine with Service Pack 1 and Service Pack 2.

NOTE: The CTT8000-A is an Atapi device and connects to the floppy drive.

CAUSE

The problem is within NTBackup in Service Pack 3.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug kbsetup KB178556