Knowledge Base

XL98: System Hang Sorting a Field in a PivotTable

Article ID: 178502

Article Last Modified on 9/11/2002

Microsoft Excel 98 for Macintosh

This article was previously published under Q178502

SYMPTOMS

When you attempt to sort a field in a PivotTable, the mouse pointer turns to a stopwatch and your system hangs.

CAUSE

This problem occurs when you do the following:

You create a PivotTable with more than one row field. -and-
You merge row labels in the PivotTable. -and-
You sort a column in the PivotTable.

WORKAROUND

Before you sort data in a PivotTable, clear the Merge Labels check box in the PivotTable Options dialog box.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

REFERENCES

For more information about sorting data in a PivotTable, click the Index tab in Help, type the following text

pivottables, sorting

and then double-click the selected text to go to the "Sort data in a PivotTable" topic.

Additional query words: XL98 pivot table lock crash

Keywords: kbbug KB178502