Windows NT System May Stop Responding (Hang) When Running a Filter Driver Such As McAfee Virus Filter
Article ID: 178413
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q178413
SYMPTOMS
Windows NT systems running a filter driver, such as McAfee virus scanner,
may stop responding (hang).
CAUSE
A system deadlock may occur because of a problem in Srv.sys.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: hang deadlock
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB178413