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Cannot Delete SNA Server Print Server

Article ID: 178292

Article Last Modified on 5/18/2005

Microsoft SNA Server 3.0 Service Pack 4
Microsoft SNA Server 4.0
Microsoft SNA Server 3.0 Service Pack 2
Microsoft SNA Server 3.0 Service Pack 3
Microsoft SNA Server 4.0
Microsoft SNA Server 4.0 Service Pack 1

This article was previously published under Q178292

MORE INFORMATION

If you cannot delete the printer after stopping the SNA Print Service, use one of the following two methods to delete it:

Using SNA Server Manager, select File and then select Open Offline. Then select the path to the com.cfg file. It will be located in the <snaroot>\system\config directory. After SNA Server Manager has displayed the SNA Server configuration offline, delete the print service.
Using snacfg the command-line parameter is:
snacfg [#configpath] printserver /delete

SYMPTOMS

If the machine name of the SNA Server computer has been changed and SNA Server Manager lists two print servers with the same name, it may not be possible to delete the second instance even when the SNA Print Service is stopped.

WORKAROUND

An SNA Print Service cannot be deleted while the Print Server Service is active. The service can be stopped using one of the following three methods:

On Control Panel, double-click Services, select SnaPrint, and then select Stop.
From SNA Manager, expand the Print Servers Folder in the left pane, select the print server that you want to stop, and then right-click and select Stop, (or select from the menu, Service, Stop).
From a command prompt, type net stop snaprint.

Additional query words: snaprint

Keywords: kbprb KB178292