KB178146 - Access Violation After Shutting Down Server Processes

Article ID: 178146

Article Last Modified on 3/9/2006

Microsoft COM Transaction Integrator for CICS and IMS 1.0

This article was previously published under Q178146

SYMPTOMS

The following error can occur when you shut down the server processes in Microsoft Transaction Server (MTS), and then try to use a COM Transaction Integrator for CICS and IMS (COMTI) component which was previously installed in an MTS package. Note that the error may also cause abnormal termination of all applications which are running on the Windows NT computer.

This is an intermittent error. When it occurs, you receive an error message similar to the following:

OLEChannelWnd:mtx.exe-Application Error.
The instruction at "0x77e15882" referenced memory at "0x000000b4".
The memory could not be read.

WORKAROUND

Download and install the fix from the following Internet location:

http://www.microsoft.com/ntserver/nts/downloads/archive/NT4y2kpostSP3/default.asp

NOTE: The above link is one path; it has been wrapped for readability.

In that directory, consult the 147222.txt file for a description of the cause of the problem. You should also review the Readme.txt file for instructions on how to install the fix.

Keywords: kberrmsg kbprb KB178146