OLEXP: Error Message: The Message Cannot Be Sent...
Article ID: 177884
Article Last Modified on 11/4/2003
APPLIES TO
- Microsoft Outlook Express 4.0
- Microsoft Outlook Express 4.0
This article was previously published under Q177884
SYMPTOMS
When you attempt to send an e-mail message in Outlook Express, you may
receive the following error message:
The message cannot be sent. An error has occurred.
When you attempt to save or close the e-mail message, you may receive the
following error message:
Cannot save this message.
CAUSE
These error messages can occur if your e-mail address is missing from the
E-Mail Address box in the properties of the account you are using to send
the e-mail message.
RESOLUTION
To resolve this issue, follow these steps in Outlook Express:
- On the Tools menu, click Accounts.
- Click the Mail tab, click the account you want to use to send the
e-mail message, and then click Properties.
- On the General tab, type your e-mail address in the E-Mail Address box.
- Click OK, and then click Close.
STATUS
Microsoft is researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
Additional query words: 4.00
Keywords: kberrmsg kbenv KB177884