XADM: Version of Store Is Incompatible with the Version of the Administrator Program
Article ID: 177765
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q177765
SYMPTOMS
When creating an Active file using the Microsoft Exchange Administrator
program and clicking Create Active File (steps to find this option are
included below), the following error message may be displayed after you
specify the file name and click OK:
The version of the Microsoft Exchange Information Store service is
incompatible with the version of the Microsoft Exchange Administrator
program. Make sure all components have matching versions.
Steps to Create Active File:
- In the Administrator window, choose a server, and then choose
Protocols.
- Double-click NNTP (News) Settings for the server.
- Click the Newsfeeds tab and then select Create Active File.
CAUSE
This error can be reported if the information store is not running or has
shut down due to lack of disk space.
WORKAROUND
Restart the information store and create the active file.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange
Server version 5.5. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
Keywords: kbbug kberrmsg kbpending KB177765