Stop 0x0000000A in Netbt.sys When Shutting Down
Article ID: 177664
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q177664
SYMPTOMS
When you shut down your system, you may get following blue screen error
message:
STOP 0x0000000A ( 0x00000140, parameter, parameter, parameter)
IRQL_NOT_LESS_OR_EQUAL ***Address xxxxxxxx has base at xxxxyyyy -
NETBT.SYS
CAUSE
There is a small timing window in NETBT that can sporadically cause this
error.
RESOLUTION
To resolve this problem, apply the fix mentioned below.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0.
This problem was corrected in the latest Microsoft Windows NT 4.0 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base:
SERVPACK
Microsoft has confirmed this to be a problem in Windows NT version 3.51. A
supported fix is now available, but has not been fully regression tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.
Keywords: kbbug KB177664