Knowledge Base

HP 350C and 750C Plotter Output Contains a Blue Background

Article ID: 177612

Article Last Modified on 10/31/2006


APPLIES TO


This article was previously published under Q177612

SYMPTOMS

When you print to a Hewlett-Packard (HP) 350C or 750C plotter, the output may contain a blue background.

RESOLUTION

To work around this issue, change the settings on your printer device.

DesignJet 750C-Series Plotters

Change the Palette option under Pen Settings to Software on the plotter.

For information about changing the printing options, contact HP, view the plotter documentation included with your plotter, or see the HP Web site.

DesignJet 3xx-Series Plotters

Change the Pen Settings option to Use Settings From Software on the plotter.

For information about changing the printing options, contact HP, view the plotter documentation included with your plotter, or see the HP Web site.

STATUS

Microsoft is researching this issue and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbenv kbprint KB177612