System32 Folder Opens When Windows NT Starts
Article ID: 177510
Article Last Modified on 6/5/2007
APPLIES TO
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
This article was previously published under Q177510
SYMPTOMS
After you install Internet Explorer, restart your computer, and then log
on to Windows NT 4.0, the System32 folder may be opened on your desktop
instead of the "Welcome - Microsoft Internet Explorer" screen. In
addition, the System32 folder may be opened when you attempt to open a
channel. In both cases, the following message is displayed in Event
Viewer:
Event ID 10010
The server {0002df01-0000-0000-c000-00000000046} did not
register with DCOM within the required timeout.
RESOLUTION
This problem no longer occurs in Internet Explorer 4.01 Service Pack 1.
To obtain Internet Explorer 4.01 Service Pack 1, please visit the
following Microsoft Web site:
To work around this problem, use either of the following methods:
- Uninstall the Windows Desktop Update component. For information about
how to do so, please see the following article in the Microsoft
Knowledge Base:
165695
How to Add or Remove Windows Desktop Update
- When the Begin Logon dialog box appears, wait 30 seconds to 1 minute
before you log on to Windows NT 4.0.
Additional query words: 4.00 logon
Keywords: kbhotfixserver kbqfe kbenv kbprb KB177510