Knowledge Base

TN3270 Does Not Appear in Manager Without TN5250 Installed

Article ID: 177490

Article Last Modified on 10/23/2003

APPLIES TO

This article was previously published under Q177490

SYMPTOMS

After you install the TN3270 Service, the TN3270 Service folder does not appear in SNA Manager unless the TN5250 Service is also installed.

WORKAROUND

To work around this problem, perform the following steps:
  1. Run SNA Server Setup again, and install the TN5250 Service.
  2. After installation, start SNA Server Manager. Both the TN3270 Service and the TN5250 Service folders are listed.
  3. The TN5250 Service can be uninstalled through Setup, if not needed, and the TN3270 Service folder will still appear in SNA Manager, as it should.

STATUS

Microsoft has confirmed this to be a problem in SNA Server 3.0 SP2. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbnofix KB177490


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