Article ID: 177486
Article Last Modified on 6/5/2007
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
This article was previously published under Q177486
SYMPTOMS
When you attempt to connect to a Web site using Internet Explorer, you may
receive the following error message:
Internet Explorer cannot open the Internet site <address>.
The connection to the server was reset.
CAUSE
This error message can occur if you are using the NetManage Transmission
Control Protocol/Internet Protocol (TCP/IP) to connect to the Internet.
RESOLUTION
To resolve this behavior, remove the NetManage TCP/IP protocol from your
computer, and then install the Microsoft TCP/IP protocol.
For information about how to remove the NetManage TCP/IP protocol, contact
NetManage.
For information about how to install and configure the Microsoft TCP/IP
protocol in Windows 95, please see the "How to Install the TCP/IP
Protocol" section in following article in the Microsoft Knowledge Base:
138789
How to Connect to the Internet in Windows 95
MORE INFORMATION
You may also receive the error message if you use the Trumpet Winsock
Point-to-Point Protocol (PPP). For information about how to remove Trumpet
Winsock PPP from your computer, contact Trumpet.
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or other-
wise, regarding this product's performance or reliability.
Additional query words: 3.00 3.01 3.02 4.00 4.01 chameleon newt
Keywords: kberrmsg kb3rdparty KB177486