Knowledge Base

WD97: Problems with Document Based on Contemporary Memo Template

Article ID: 177455

Article Last Modified on 1/22/2007

Microsoft Word 97 Standard Edition

This article was previously published under Q177455

SYMPTOMS

When you are working on a Microsoft Word document based on the Contemporary Memo template, the following can occur:

The floating picture within the template disappears.

-or-
When you run the Undo Update Fields command, Microsoft Word stops responding.

CAUSE

This problem occurs when the Automatically update document styles option has been turned on in the Templates and Add-ins dialog box.

WORKAROUND

To work around this problem, do not turn on Automatically update document styles for this document. You can find this setting by clicking Templates and Add-Ins on the Tools menu.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about updating document styles, please click the article number below to view the article in the Microsoft Knowledge Base:

166174 WD: Styles Aren't Automatically Updated Attaching to Normal.dot

Additional query words: word97 crash crashes hang hangs fail fails

Keywords: kbbug kbfix kbtemplate KB177455