Article ID: 177417
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q177417
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key"
Help topic in Regedt32.exe.
SYMPTOMS
When attempting to delete an MS Mail postoffice connection in the
Connections tab of the MS Mail Connector property page, you may receive the
following error message:
The postoffice <Network>/<Postoffice> could not be deleted because
either the MS Mail Connector server is unavailable or there is
insufficient memory available to perform this operation.
CAUSE
The above error can occur if the registry value <Network>/<Postoffice> is
missing under the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMSMI\
Parameters\Admin
(<Network>/<Postoffice> is the network and postoffice name for the MS Mail
postoffice to be deleted.)
WORKAROUND
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys and
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it.
Manually add the following registry value under the above registry key and
then delete the postoffice connection.
The value is:
Value Name: <Network>/<Postoffice>
Data Type: REG_SZ
String: <the UNC path to the postoffice to be deleted> /Z
For example:
Value name: Microsoft/Redmond
Data Type: REG_SZ
String: \\mailserver\maildata /Z
Additional query words: exch2kp2w
Keywords: kbprb KB177417