Knowledge Base

Computer Hangs Starting 16-Bit Lotus Notes

Article ID: 177377

Article Last Modified on 5/9/2002

Microsoft IntelliPoint 2.0
Microsoft IntelliPoint 2.0a
Microsoft IntelliMouse 1.0

This article was previously published under Q177377

SYMPTOMS

When you start the 16-bit version of Lotus Notes, your computer may stop responding (hang).

CAUSE

This behavior can occur if you are using Microsoft IntelliPoint version 2.0 when you start the 16-bit version of Lotus Notes.

RESOLUTION

To resolve this behavior, install IntelliPoint version 2.1 or later. To obtain the latest version of IntelliPoint, please contact Microsoft Sales at (800) 360-7561. Make sure to have your product identification number (PID) ready when you call.

MORE INFORMATION

Lotus Notes is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query word: 1.00 2.00 2.00a

Keywords: kb3rdparty KB177377