Knowledge Base

Bookshelf 98: Unable to Cancel Installation

Article ID: 177376

Article Last Modified on 12/19/1999

APPLIES TO

This article was previously published under Q177376

SYMPTOMS

When you attempt to install Microsoft Bookshelf 98 on a computer without a sound card, you may receive the following message:

Bookshelf runs best on computer equipped with a sound card and MIDI device.

If you click the Close button in the upper right corner of the message, you receive the following message:
Do you want to cancel this installation?
If you click Yes, Bookshelf Setup continues to run.

RESOLUTION

To resolve this issue, click Cancel in the next dialog box that appears. When you are prompted to confirm that you want to cancel the installation, click Yes.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Bookshelf 98 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 98 multi media multimedia multi-media mmtitles

Keywords: kbsetup kbprb kbmm KB177376


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