Knowledge Base

OL97: Cannot Edit Received Fax Message

Article ID: 177356

Article Last Modified on 1/22/2007

Microsoft Outlook 97 Standard Edition

This article was previously published under Q177356

SYMPTOMS

You can read but not edit a fax message received in Microsoft Outlook.

CAUSE

The correct imaging software is either not installed or not working properly.

RESOLUTION

Download and install, Imaging for Windows 95.

MORE INFORMATION

Imaging for Windows 95 is also known as ImageVue and Wang Imaging Software. It is available for download from the Microsoft FTP site at:

ftp://ftp.microsoft.com/softlib/mslfiles/IMGINST.EXE

REFERENCES

For more information about Imaging for Windows 95, please see the following article in the Microsoft Knowledge Base:

142327 Imaging for Windows 95 Version 1.0 Readme.txt File

Keywords: kbprb KB177356