Knowledge Base

Small Business Server Alpha Setup Fails From Floppy Disk

Article ID: 177317

Article Last Modified on 11/7/2003

APPLIES TO

This article was previously published under Q177317

SYMPTOMS

When you install Microsoft Small Business Server on an Alpha platform from floppy disks, setup fails with the following error message:

Cannot find SETUPX.DLL.

When you click OK, a "Can't run 16-bit Windows program" message box displays the following message:

Cannot find file A:\setup.exe (or one of its components). Check to
ensure the path and filename are correct and that all required libraries
are available.

RESOLUTION

Do not install Microsoft Small Business Server from the floppy disks when you install on an Alpha-based platform.

STATUS

Microsoft has confirmed this to be a problem in BackOffice Small Business Server version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: smallbiz SBS

Keywords: kbbug kbsetup KB177317


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