Knowledge Base

Error Msg: An Error Occurred in the Secure Channel Support

Article ID: 177301

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q177301

SYMPTOMS

When you attempt to use Internet Explorer to view a secure Web page, you may receive the following error message:
Internet Explorer cannot open the Internet site https://<address>. An error occurred in the secure channel support.

CAUSE

In Windows NT 4.0, this error message can occur if you reapply Service Pack 3 after you install Internet Explorer.

RESOLUTION

To resolve this issue, follow these steps to update the registry:

  1. Click Start, and then click Run.
  2. In the Open box, type regsvr32 rsabase.dll, and then click OK.

MORE INFORMATION

If you need to reapply Service Pack 3 for Windows NT 4.0 after you install Internet Explorer, choose "No" whenever you are prompted to replace newer files during the Service Pack 3 installation.

For more information about this issue, please see the following article in the Microsoft Knowledge Base:

174302 Errors Installing Service Pack 3 After Internet Explorer


Additional query words: 4.00 sp3

Keywords: kberrmsg kbprb KB177301