Article ID: 177300
Article Last Modified on 6/5/2007
APPLIES TO
- Microsoft Internet Explorer 1.0
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 3.2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 2.0
- Microsoft Internet Explorer 3.0
- Microsoft Internet Explorer 3.01
- Microsoft Internet Explorer 3.02
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
This article was previously published under Q177300
SYMPTOMS
When you attempt to open a Microsoft Excel or Microsoft Word file using
the Hypertext Transport Protocol (HTTP) in Internet Explorer, you may
receive the following error message
Internet Explorer cannot open the site http://<address>
The server threw an exception.
where <address> is the location of the Excel or Word file you are
attempting to open.
CAUSE
This error message can occur if you previously opened the Excel or Word
file in Internet Explorer using in-place activation.
RESOLUTION
To resolve this problem, obtain Internet Explorer 4.01. To do so, visit
the following Microsoft Web site:
To work around this problem, empty your Temporary Internet Files folder by
following these steps in Internet Explorer 4.0:
- On the View menu, click Internet Options.
- Under Temporary Internet Files, click Delete Files.
- Click OK, and then click OK again. Try to open the Excel or
Word file. If you are unable to open the file, proceed to
step 4.
- Quit and restart Internet Explorer.
If you are still unable to open the Word or Excel file in Internet
Explorer using in-place activation, quit and restart Windows.
STATUS
This problem is fixed in Internet Explorer 4.01.
MORE INFORMATION
If you attempt to open a Microsoft Office file in Internet Explorer using
a protocol other than HTTP (for example, File Transfer Protocol [FTP])
before you empty your Temporary Internet Files folder, the Office program
associated with the file may start instead of the file being opened in
Internet Explorer using in-place activation.
Additional query words: 4.00
Keywords: kberrmsg KB177300