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Computer May Stop Responding If NetMeeting Conference Is Idle

Article ID: 177292

Article Last Modified on 10/2/2002

APPLIES TO

This article was previously published under Q177292

SYMPTOMS

While you are participating in a NetMeeting conference using audio, your computer may stop responding (hang) if the conference is idle for a period of time.

CAUSE

This behavior can occur if a Creative Labs Sound Blaster 16 or Sound Blaster 16-compatible sound card is installed in your computer, and you are using an earlier version of the Sb16.vxd file.

RESOLUTION

To resolve this behavior, obtain the latest version of the Sound Blaster 16 sound card drivers from Creative Labs.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: hangs hung crashes lockup lock up freezes freezing

Keywords: kbhardware kb3rdparty KB177292


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