Knowledge Base

FPNW Service Fails to Start

Article ID: 177093

Article Last Modified on 10/31/2006

Microsoft Windows NT Server 3.51
Microsoft Windows NT Server 4.0 Standard Edition
Microsoft File and Print Services for Netware 3.51
Microsoft File and Print Services for NetWare 4.0

This article was previously published under Q177093

SYMPTOMS

The following Drwtsn32 error may appear when restarting a computer running Windows NT Server and running File and Print Services for NetWare (FPNW):

Instruction at 0x7722D608 referenced memory at 0x003DDEE0 could not be
read. Exception error in nwssvc.exe.

Instruction address and memory address may be different; however, the exception should occur in Nwssvc.exe

The FPNW service will also fail to start and cannot be started manually.

CAUSE

This problem may be caused by a corrupt Net$prn.dat file located in the Sysvol directory.

RESOLUTION

To fix the problem, delete or rename the current Net$prn.dat file and restart the server. When the server restarts, a new Net$prn.dat file will be created.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbarttypeinf kbbug kbinfo KB177093