Knowledge Base

Error Message: ActiveSync Not Responding on the Desktop Computer

Article ID: 176957

Article Last Modified on 11/26/2003


APPLIES TO


This article was previously published under Q176957

SYMPTOMS

When you run ActiveSync on your Handheld PC (H/PC), you may receive the following error message:
ActiveSync not responding on the desktop computer.

CAUSE

This behavior can occur if Syncmgr.exe is not running on your desktop computer.

RESOLUTION

To resolve this behavior, start the Syncmgr program. To do so, use the following steps:
  1. On your desktop computer, click Start, point to Find, and then click Files Or Folders.
  2. In the Named box, type syncmgr.exe, and then click Find Now.
  3. In the list of found files, double-click the Syncmgr.exe file, and then close the Find dialog box.

Keywords: kberrmsg kbenv KB176957