Knowledge Base

Age of Empires: Setup Stops Responding

Article ID: 176950

Article Last Modified on 8/16/2005


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This article was previously published under Q176950

SYMPTOMS

When you run the Setup program for Age of Empires, the computer may stop responding (hang) when the installation is from 3 to 13 percent complete.

RESOLUTION

Reducing the caching on the CD-ROM drive may resolve this issue.

To reduce CD-ROM data caching, you must determine whether you are using real-mode or protected-mode drivers to access the CD-ROM drive. To determine this, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Device Manager tab.
If a CD-ROM device is listed, you are using protected-mode drivers. Follow the steps in the "Reducing Protected-Mode CD-ROM Drive Caching" section later in this article. If a CD-ROM device is not listed, follow the steps in the "Reducing Real-Mode CD-ROM Drive Caching" section.

Reducing Real-Mode CD-ROM Drive Caching

To reduce CD-ROM data caching using real-mode drivers, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Performance tab, and then click File System.
  4. Click the CD-ROM tab.
  5. In the Optimize Access Pattern For box, click No Read-Ahead.
  6. Click OK, and then click Close.
  7. If you are prompted to restart the computer, click Yes.

Reducing Protected-Mode CD-ROM Drive Caching

To reduce CD-ROM data caching using protected-mode drivers, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Performance tab, and then click File System.
  4. Click the CD-ROM tab.
  5. In the Optimize Access Pattern For box, click No Read-Ahead.

    NOTE: Selecting a faster speed than is appropriate for your CD-ROM drive does not necessarily increase performance.
  6. Make sure that the Supplemental Cache Size slider is set all the way to the left (the Small setting), and then click OK.
  7. Click OK, and then click Close.
  8. If you are prompted to restart the computer, click Yes.

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Keywords: kbhardware kbenv kbprb kbdisplay KB176950