Knowledge Base

Bookshelf Setup Does Not Continue After Removing Older Version

Article ID: 176844

Article Last Modified on 4/7/1999

APPLIES TO

This article was previously published under Q176844

SYMPTOMS

If you install Microsoft Bookshelf 98 on a computer with Bookshelf 1996-97 and Microsoft Internet Explorer 2.0 installed, Bookshelf Setup prompts you to remove the older versions of both programs. If you click Yes, Bookshelf Setup removes these programs and then restarts the computer. However, when the computer restarts, Bookshelf Setup does not install Bookshelf 98.

RESOLUTION

To complete the installation of Bookshelf 98, run Bookshelf Setup again.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Bookshelf 98 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 98 multi media multimedia multi-media mmtitles kbimu

Keywords: kbhowto kbsetup kbmm kbfaq KB176844


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