Multimedia: Computer Stops Responding When Accessing Web Links
Article ID: 176831
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Bookshelf 96-97 Standard Edition
- Microsoft Bookshelf 98 Standard Edition
- Microsoft Cinemania 97 Standard Edition
- Microsoft Encarta Encyclopedia 97 Standard Edition
- Microsoft Encarta Encyclopedia 97 Deluxe Edition
- Microsoft Encarta Encyclopedia 98 Standard Edition
- Microsoft Encarta Virtual Globe 98
- Microsoft Music Central 97 Standard Edition
This article was previously published under Q176831
SYMPTOMS
When you attempt to access a Web link from one of the programs listed in
the applies to section of this article, your computer may stop responding
(hang).
CAUSE
This behavior can occur if the HyperText Transfer Protocol (HTTP) is not
a registered file type.
RESOLUTION
To resolve this issue, use the following steps:
- Double-click My Computer.
- On the View Menu, click Options.
- Click the File Types tab.
- In the Registered File Types box, search for the following
file type:
URL:HyperText Transfer Protocol
If this file type does not exist, you must either install Microsoft
Internet Explorer version 3.02 or later, or install another Web browser
that correctly registers the HTTP file type.
You can obtain Internet Explorer from the following Microsoft Web site:
MORE INFORMATION
Installing Internet Explorer registers the HTTP file type and configures
Internet Explorer to be your default Windows 95 Web browser. If you want
to make another Web browser (such as Netscape Navigator) your default Web
browser, start this browser from the Start menu. When you are prompted to
make this browser your default Web browser, click Yes.
Additional query words: multi-media mmtitles
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