PSS ID Number: 176828
Article Last Modified on 8/9/2001
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q176828
SYMPTOMS
When you use Windows Messaging, Microsoft Outlook 97, or Microsoft Outlook
Express in Windows NT to access your Internet e-mail on MSN, The Microsoft
Network, the MSN Sign-In screen may repeatedly prompt you for your user
name and password. This prompt may occur even though you are typing the
correct sign-in information.
CAUSE
This behavior can occur if you are using a POP3/SMTP Internet e-mail
program and your MSN e-mail account has not been migrated from the MSN
Classic e-mail servers to the MSN POP3/SMTP servers.
RESOLUTION
To work around this behavior, use MSN version 2.5 on a computer running
Microsoft Windows 95 to migrate your MSN e-mail account to the MSN
POP3/SMTP servers. After this migration is complete, you can use Windows
Messaging, Outlook 97, or Outlook Express in Windows NT to access your
Internet e-mail on the MSN SMTP/POP3 servers.
For additional information about migrating your MSN e-mail account, see
the following article in the Microsoft Knowledge Base:
ARTICLE-ID:
176276
TITLE : Frequently Asked Questions About Mail Migration on MSN
Additional query words: permission denied msnetwork
Keywords: kbenv KB176828
Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSEnt400 kbWinNTSEntSearch kbWinNTSsearch kbWinNTW400 kbWinNTW400search kbWinNTWsearch