Article ID: 176798
Article Last Modified on 11/24/2003
APPLIES TO
- Microsoft Bookshelf 98 Standard Edition
- Microsoft Windows 95
This article was previously published under Q176798
SYMPTOMS
When you run the QuickTime for Windows installation program, you may
receive the following error message:
This application uses Ctl3d32.dll, which is not the correct version.
This version of Ctl3d32.dll is designed only for Windows NT systems.
If you click OK, the QuickTime installation program continues to run
without further problems. All Bookshelf 98 features that use QuickTime,
such as the 360 degree views, function properly, and the error message
does not reappear unless you remove and reinstall QuickTime.
CAUSE
This behavior can occur if the version of the Ctl3d32.dll file on your
computer is incorrect.
RESOLUTION
To prevent this error message from reappearing, delete all copies of the
Ctl3d32.dll file from your hard drive. To do so, use the following steps:
- Click Start, point to Find, and then click Files Or Folders.
- In the Named box, type "ctl3d32.dll",
and then click Find Now.
- In the list of found files, right-click each Ctl3d32.dll file, and
then click Delete. Continue until the list of found files is empty.
- Close the Find: Files Named Ctl3d32.dll window, and then restart the
computer.
MORE INFORMATION
The Ctl3d32.dll file is not installed by Bookshelf or by Windows 95, and
is not used by QuickTime for Windows.
QuickTime is manufactured by Apple Computer Corporation, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
Additional query words: 98 multi media multimedia multi-media mmtitles
Keywords: kberrmsg kbprb kb3rdparty KB176798