Knowledge Base

Damaged or Missing .microsoft Folder Deletes User Settings

Article ID: 176759

Article Last Modified on 5/29/2007

Microsoft Internet Explorer 4.0 for UNIX
Microsoft Internet Explorer 5.0

This article was previously published under Q176759

SYMPTOMS

When you start Internet Explorer, your settings, cookies, and all of the files in the Favorites, TempInternetfiles, and History folders may be missing.

CAUSE

This behavior can occur if the .microsoft folder in your home folder is damaged or missing.

MORE INFORMATION

The .microsoft folder contains the following folders and files:

Cookies/
Desktop/
Favorites/
Ieconfig/
Recent/
TempInternetfiles/
Registry
Mwfc-6dd9

NOTE: "Mwfc-" is the first five characters of the Mwfc-6dd9 file, the last four characters of the Mwfc-6dd9 file may vary.

The TempInternetfiles file is the cache file. The Mwfc-6dd9 file is the font cache file.

Additional query words: 4.00

Keywords: kbenv kbfaq kbui KB176759