Knowledge Base

XFOR: Migrated GroupWise Users Cannot See Migrated Messages

Article ID: 176740

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q176740

SYMPTOMS

When GroupWise users are migrated into Microsoft Exchange Server via the GroupWise Migration Wizard, migrated users will not see any messages in the Inbox folder.

CAUSE

During migration, three additional folders are created. The three folder are Cabinet, Calendar, and Mail Box. These three folders will be subfolders under the Inbox folder. The Cabinet, Calendar, and Mail Box folders are GroupWise specific client folders that are also migrated.

RESOLUTION

Expand the Inbox subfolders and open the Mail Box folder. All migrated messages will be in the Mail Box folder. Users can move messages from the Mail Box folder to the Inbox folder.

Additional query words: missing lost

Keywords: kbprb KB176740


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