"Could Not Load or Run" Error Message When You Start Windows

RESOLUTION

To resolve this problem, you can either remove the restricted programs from the "Run=" or "Load=" line in the Win.ini file, or add them to the list of allowed programs in Protect It!

To remove a program from the "Run=" or "Load=" line, use the following steps. You should remove any program that is listed in the error message described in the Symptoms section of this article.

1. Click Start, and then click Run.
2. Type the following line in the Open box, and then click OK:

   sysedit

3. Click the Win.ini window to bring it to the front.
4. In the [Windows] section, locate the "Load=" and "Run=" lines.
5. Remove the program or programs that appeared in the error message.
6. On the File menu, click Save.
7. On the File menu, click Exit.
8. Click Start, click Shut Down, click Restart The Computer, and then click Yes.

For information about adding allowed programs in Protect It!, start Protect It!, type your Protect It! key, click OK, and then click Help.