Outlook Express hangs up an existing dial-up connection
Article ID: 176658
Article Last Modified on 5/7/2004
APPLIES TO
- Microsoft Outlook Express 6.0
- Microsoft Outlook Express 4.0
- Microsoft Outlook Express 4.0
This article was previously published under Q176658
SYMPTOMS
When you are finished checking for new e-mail messages in Outlook Express,
Outlook Express may disconnect the current Dial-Up Networking connection even if you used a different program to establish the Dial-Up Networking connection.
CAUSE
This behavior can occur when both of the following conditions exist:
- Outlook Express is configured to check for new messages at regular
intervals
- Outlook Express is configured to hang up when it is finished sending,
receiving, or downloading messages.
RESOLUTION
To work around this behavior, disable the
Hang up when finished sending, receiving, or downloading setting. To do this, follow these steps:
- On the Tools menu, click Options, and then click the Dial Up tab.
- Click to clear the Hang up when finished sending, receiving, or downloading check box, and then click OK.
STATUS
This behavior is by design.
REFERENCES
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
277983
Outlook Express disconnects your current connection
190284 Outlook Express does not hang up after checking for mail
Additional query words: 4.00 internet explorer
Keywords: kbenv KB176658